SAP Note 1315724 - Short dump when creating license key

Symptom

You or SAP Support uses the program RAGS_MK_DOWNLOAD_FILE for the purpose of analysis, in order to save your license to the hard disk.
When you do, the program crashes. When you execute the program RAGS_MK_DISPLAY_FILE, the system issues the error "The XML page cannot be displayed".


Other terms
License management


Reason and Prerequisites
The reason for this error is that a license entry for the selected system does exist in the tables in the SAP Solution Manager system, but the entry does not contain any license data.


Solution
Implement the attached corrections. The program then no longer crashes. The error is solved as of SAP Solution Manager Support Package 20.

Affected Releases

Software Component Release From Release To Release And subsequent ST 700 400 400

Correction delivered in Support Package

Support Packages Release Package Name ST 400 SAPKITL430

Corrections Instructions

Correction Instruction Valid from Valid to Software Component Last Modifcation 719337 400 400 ST 10.03.2009  14:40:28 719338 400 400 ST 10.03.2009  14:41:00